Thank you for shopping with us! We are committed to providing you with a smooth and enjoyable shopping experience. Below is our standard shipping policy for clothing orders:
Processing Time: All orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional periods. You will receive a confirmation email once your order has been shipped.
Shipping Methods and Delivery Times: We offer standard shipping options to ensure your order arrives safely and promptly. Delivery times may vary based on your location:
United Kingdom: 3-5 business days
Rest of the World: 7-10 business days
Please note that these time frames are estimates and may be affected by factors beyond our control, such as customs delays or severe weather conditions.
Shipping Costs: Shipping costs are calculated at checkout on a flat rate based on the shipping destination. We offer free standard shipping on orders over £250.
Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number to monitor the status of your delivery. You can use this tracking number on our website or the shipping carrier’s website to check your order’s progress.
International Shipping: For international orders, please be aware that additional customs duties and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Us: If you have any questions or need assistance regarding your order or our shipping policy, please don’t hesitate to reach out to contact us. We are here to help!
If you have any questions, please don't hesitate to contact us. We are here to assist you.
